How can I tell how much data I'm using?

Make sure you're running our latest Connection Manager software as provided by the Network. Choose your dongle and follow the instructions Supplied.

The below information is only applicable if you have upgraded to the latest version of Connection Manager.


Pay Monthly

Windows users, you'll see your data usage above the View Usage button in Connection Manager. Click the 'View Usage' button to see details of your data bundle or change your settings. We'll text you when you get close to exceding your allowance.

If you're using Windows or a Mac, you can also check how much data you've used on the O2 mobile network online.
1. Go to o2.co.uk
2. Sign in with your username and choose View My Bill.
3. Choose Recent Charges.
4. Click on What I've Used.
This is an estimate.


Pay & Go

Windows users, you'll automatically go to the mobile broadband access website after you've installed Connection Manager. You can also get to this page by clicking the 'View Usage & Buy access' button on Connection Manager or open your internet browser and go to https://mobilebroadbandaccess.o2.co.uk

Mac users, open your internet browser and go to https://mobilebroadbandaccess.o2.co.uk



Is the coverage in my area suitable for me?

The O2 Coverage Checker will give you an answer of Red Amber Green.


Green - We recommend O2 Mobile Broadband for this postcode and predict that speeds will be good.
Amber - We predict speeds may be slower for this postcode; we recommend you try it and see for yourself.
Red - We do not recommend O2 Mobile Broadband for this postcode.


Mobile Broadband coverage checker


Can I use my O2 USB modem in other laptops?

Yes you can. However, you'll need to install Connection Manager on the other laptop before you use it. If you use The Cloud or BT Openzone Wi-Fi network, remember you can only register one laptop at any one time.

Also, your data allowance remains the same, so whichever laptop you use with your USB modem it will count towards your allowance.


What is Wi-Fi?

Wi-Fi is a different type of network allowing users to connect to the internet wirelessly. Wi-Fi is generally the fastest network that the customer can connect to over Mobile Broadband.


What is a hotspot?

A Wi-Fi hotspot is an internet access point in a public location such as a cafe hotel where you can connect to the internet at broadband speed using a Wi-Fi enabled device. They broadcast a wireless frequency that connects your equipment to the location's internet connection.


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